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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jorge Rodriguez

Jorge Rodriguez

September 24, 2026

5  out of  5
rating by Jorge Rodriguez
"Excellent service"
We responded:
"Jorge, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Faviola Ornelas

September 23, 2026

5  out of  5
rating by Faviola Ornelas
"Johan ha sido un gusto conocerte. Mil gracias por el servicio que me has dado y por la fenomenal cobertura que me conseguiste.
Dios te bendiga 🥰🙏🏼"
We responded:
"Faviola, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Samantha G

September 22, 2026

5  out of  5
rating by Samantha G
"Johana was incredibly kind, attentive, and helpful throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made the whole experience easy and stress-free. I really appreciated her patience and professionalism. I highly recommend her"
We responded:
"Samantha, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Luis Yu and Team "
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Raul Huerta

September 21, 2026

5  out of  5
rating by Raul Huerta
"Muy bien"
We responded:
"Raul, thank you for the amazing review! Our El Paso insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Luis Yu, your State Farm Agent "
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Dylan Ramirez

September 21, 2026

5  out of  5
rating by Dylan Ramirez
"Excelente servicio, rápido y eficaz, muchas gracias Johana! :)"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in El Paso. "
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Titi Mendoza

September 15, 2026

5  out of  5
rating by Titi Mendoza
"Contenta y conforme con el servicio"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Frederick Kankesh

September 12, 2026

5  out of  5
rating by Frederick Kankesh
"Great service saved me 100 dollars"
We responded:
"Hi Frederick, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Luis Yu’s team.  Please reach out to us if any questions come up!  - Luis Yu’s Insurance Team "
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sandra martinez

September 10, 2026

5  out of  5
rating by sandra martinez
"Excelente servicio!"
We responded:
"Thank you for the 5-star review, sandra! We’re proud to serve the El Paso community and truly appreciate your support. "
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Alma Santi

September 9, 2026

5  out of  5
rating by Alma Santi
"El joven Omar me atendió y quedé muy satisfecha, exelente servicio."
We responded:
"Thank you so much for your wonderful feedback of us here at Luis Yu’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Luis Yu’s Insurance Team "
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Ricardo Martinez

September 4, 2026

5  out of  5
rating by Ricardo Martinez
"Johanna was very helpful, amazing agent!! She got us a great price—even better than what we were currently paying with Progressive, plus life insurance. We truly appreciate her excellent service and how easy she made the process. Highly recommended!!"
We responded:
"Wow, thank you for the 5-star review, Ricardo! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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cool life

September 3, 2026

5  out of  5
rating by cool life
"Great prices and most importantly great service."
We responded:
"Hi cool, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luis Yu, Your State Farm Agent "
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Lorenzo Cuenca

September 2, 2026

5  out of  5
rating by Lorenzo Cuenca
"Excellent service and the personal is very good person."
We responded:
"Thank you so much for the 5-star rating, Lorenzo! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luis Yu "
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Berenice Meraz

August 31, 2026

5  out of  5
rating by Berenice Meraz
"Wonderful customer service."
We responded:
"Thank you so much for the 5 stars, Berenice! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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World Explorer

August 28, 2026

5  out of  5
rating by World Explorer
"Wow! I was impressed with how much I saved with this agent, even when I compared it to other state farm agents, these guys are the best!"
We responded:
"World, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in El Paso. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Luis Yu and Team "
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9grillo

August 27, 2026

5  out of  5
rating by 9grillo
"Thank you, Very i appreciate the service I received. I like the policy I receive because it's affordable price and has good coverage and roadside assistance. Thank you very much."
We responded:
"Thank you so much for your wonderful feedback of us here at Luis Yu’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Luis Yu’s Insurance Team "
Profile photo of Aidé Mena Alvarez

Aidé Mena Alvarez

August 27, 2026

5  out of  5
rating by Aidé Mena Alvarez
"Excelente servicio!!!"
We responded:
"Aidé, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Anna Sanchez

August 20, 2026

5  out of  5
rating by Anna Sanchez
"I had such a wonderful experience with Monica! She was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything, answered all of my questions, and truly went above and beyond to make sure I was getting the best coverage for my needs.

I especially appreciated that Monica looked for discounts and ways to help me save money. She genuinely cares about her clients and made the whole experience feel easy and stress-free.

I’m so grateful for her excellent customer service and would definitely recommend Monica to anyone looking for an insurance agent who is knowledgeable, caring, and willing to go the extra mile!"
We responded:
"Anna, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Luis Yu and Team "
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karla miranda

August 14, 2026

5  out of  5
rating by karla miranda
"Muy buena atención de Johana, fue muy amable y en todo momento estuvo al pendiente de nuestros requerimientos. Muy recomendable esta compañía de seguros."
We responded:
"Thank you so much for your wonderful feedback of us here at Luis Yu’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Luis Yu’s Insurance Team "
Profile photo of Debanhi Cota

Debanhi Cota

August 12, 2026

5  out of  5
rating by Debanhi Cota
"Excelente servicio , gracias a Joanna por ser tan paciente conmigo y estar siempre a el pendiente !"
We responded:
"Thanks so much for the amazing review, Debanhi! We really appreciate your support here in El Paso. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Efren Torres

Efren Torres

August 12, 2026

5  out of  5
rating by Efren Torres
"Good services: contact johana for cuote😉"
We responded:
"Efren, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Erika Gonzalez

Erika Gonzalez

August 11, 2026

5  out of  5
rating by Erika Gonzalez
"Great customer service, Johana was very efficient and knowledgeable, answered all my questions and provided me with a great quote, highly recommended!"
We responded:
"Thank you for the 5-star review, Erika! We’re proud to serve the El Paso community and truly appreciate your support. "
Profile photo of Rossy GLEZ

Rossy GLEZ

August 11, 2026

5  out of  5
rating by Rossy GLEZ
"Excelente trato muy personalizado y los precios los mejores. Gracias"
We responded:
"Thank you for the 5-star review of Luis Yu’s team - we really appreciate your kind words! "
Profile photo of Gina Figueroa

Gina Figueroa

August 5, 2026

5  out of  5
rating by Gina Figueroa
"I switched over to State Farm because their price for home and auto came in under my previous insurance carrier. Omar, was outstanding and offered me exceptional customer service."
We responded:
"Hi Gina, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luis Yu, Your State Farm Agent "
Profile photo of Jaime Meza

Jaime Meza

August 4, 2026

5  out of  5
rating by Jaime Meza
"Great Service , Other insurance companies were quoting me 800$ , well I called this company and definitely gave me a better deal, this company is a go to"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our El Paso insurance team. "
Profile photo of Manuel Reyes

Manuel Reyes

July 31, 2026

5  out of  5
rating by Manuel Reyes
"Muy buen servicio"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luis Yu’s team. "